Customers
Customer records, e-mails and text messages
Each customer has a record: their devices, repairs, invoices, credit notes and points. You recognise them as soon as they give their number.
14-day free trial, no credit card, no commitment.
What Fixara does
- Customer record with the full history.
- Loyalty points, turned into a voucher at the till.
- Automatic e-mails at check-in and when the device is ready.
- “Device ready” text message in one click, in prepaid packs.
- Full import and export of the customer file.
Included in
Plan Workshop€19 a month
Text messages are recharged separately, in prepaid packs, where available in your country.
What Fixara does not do
- No marketing campaigns or bulk sending.
The customer found in two digits
A name or a few digits of the phone number is enough. Two people who share a number are never merged silently.
The text that says to come and collect
One text message, sent with one click from the repair: “your device is ready”, with the shop’s phone number to call. It is written to fit in a single message.
Frequently asked questions
Are text messages included in the subscription?
No: they are recharged in prepaid packs, with no subscription and no expiry date.
Can I get my customer file back?
Yes, the export gives all customers, with the same columns as the import.
Two people share a number: what happens?
They are never merged silently. The second one is noted on the record, with their name.
Can a customer refuse texts or e-mails?
Yes, each record keeps their choice, applied to every message.
How to do it, step by step
Everything else is in the same software
The workshop, the till, the stock, the customers, the invoices and your website: one single app, in the browser. See all features.