Everything you need to keep your workshop running. Simply.
Three plans with no commitment, and you switch between them whenever you like. 14 days free to try everything, website included. Several shops or a franchise? We build your plan with you.
Start simply.
The complete software to run your workshop day to day.
- Unlimited repairs, diary and customer records
- Signed intake forms, quotes signed online, Factur-X invoices
- Counter till, credit notes, loyalty and payment in instalments
- Stock, suppliers and purchase orders
- Second-hand purchase register, aftercare and guarantees
- SumUp terminal matched automatically
- Electronic invoicing included
Grow your workshop.
Get found, show your prices, receive requests and work as a team.
- Everything in Workshop, plus:
- One account per team member, each with their own role
- Your website in your name: presentation, photos, opening hours, area
- Your price list online, with suggested prices to get going
- A quote page where customers see your price before writing to you
- Requests land in the software, ticket created in one click
- Returning customers are recognised, no duplicate records
We bring your data over from your old software
Switching software should not cost you your customer file. Your customers and their history, your catalogue, your stock and your suppliers are imported from an Excel or CSV export. And if you need it, we guide you from start to finish: just ask our support. It is included in the subscription, whatever your plan.
Invoices already issued in your old software are not recreated: they stay there, and your Fixara numbering starts clean.
Roll out your organisation.
For chains with several shops, franchises and multi-site organisations. A plan built with you, switched on by our team.
- Several shops, each with its own till, invoices and customers
- Central administration for the whole organisation
- Teams and access set shop by shop
- Help with getting set up
- Tailored terms
The price shown is the price taken: nothing is added to it. No commitment. Switch plans at any time, the difference is prorated.
One repair, from start to finish.
Here is everything that happens between the moment the customer puts their device on the counter and the moment they leave with it fixed. Your part: open the ticket, repair, take payment. The rest writes itself.
Brand, model, fault, condition on arrival, accessories left, unlock code. The intake form fills in as you go and is signed on your screen, with the customer in front of you.
Their intake form goes out as a PDF by email, with a tracking link. They can see where their device stands whenever they like, and stop calling to ask.
You find something else: you send a quote, they type their name on their phone. Name, time and address are kept. No phone call, no misunderstanding, no free work.
You tick the part you fitted: it is deducted. It appears neither on the invoice nor in the price. That is your stock, not the customer’s business.
The customer is told by email as soon as the ticket turns to « ready ». And devices left sleeping on the shelf are chased on their own, without you thinking about it.
Amount, payment method, credit notes, vouchers and loyalty points ticked in front of the customer, warranty set. The invoice goes out numbered, in Factur-X format, with the receipt.
No invoice to type, no reminder to remember, no notebook to keep. You repair, the software writes. It is the same journey on all three plans.
Everything, line by line
Nothing in small print: exactly what each plan contains today.
The table slides to the left to show all four plans. The column of labels stays in place.
| What is included | Workshop19 €/month | Workshop + Website49 €/month | Franchise & multi-shopOn quote |
|---|---|---|---|
| Running the workshop | |||
| Unlimited repairs, diary and customer records | |||
| Intake forms signed on screen, labels and thermal tickets | |||
| Online tracking and automatic emails to the customer | |||
| Automatic reminders for devices left uncollected | |||
| Aftercare and guarantees | |||
| Stock, parts, suppliers and purchase orders | |||
| Second-hand purchase register required by law | |||
| Certificate of irreparability for the insurer | |||
| Workshop statistics | |||
| Import your customers and your catalogue from a spreadsheet | |||
| The app on your phone | |||
| Invoicing and getting paid | |||
| Unlimited quotes, invoices and credit notes, continuous numbering | |||
| Quote signed online by the customer, with dated proof | |||
| Factur-X EN 16931 and electronic invoicing through an approved platform | |||
| Counter till with barcode scanning | |||
| The sale becomes an invoice if the customer asks for one | |||
| Credit notes, vouchers and loyalty points at checkout | |||
| Payment in 2, 3 or 4 instalments, with due dates tracked | |||
| SumUp terminal matched automatically | |||
| Your website | |||
| Your page on Fixara | Basic listing | Full website | Full website |
| Presentation, photos, opening hours and area on the map | |||
| Price list online, with suggested prices | |||
| Online quote page, prices shown before the form | |||
| Website requests in the software, ticket in one click | |||
| Customer recognised, address located for home visits | |||
| Team and organisation | |||
| Users | 1 | Several | Several |
| Roles per user | |||
| Several shops | |||
| Central administration | |||
| Onboarding support and tailored terms | |||
| Advanced features | |||
| All new advanced features included as soon as they ship, at no extra cost | Per contract | ||
| Terms | |||
| Commitment | None | None | Per contract |
| Free trial | 14 days | 14 days | Demo |
| Switch plans at any time, prorated | Per contract | ||
The questions we get asked
Everything worth knowing before you start.
Which plan should I choose?
Workshop, to run your workshop without leaving anything to a notebook: repairs, customers, invoices, till, stock. Workshop + Website, to be found online, show your prices, receive requests in the software and work as a team. Several shops or a franchise: Franchise & multi-shop, on quote.
Can I change plans along the way?
Yes, at any time, up or down, from your subscription page. The difference is prorated on your next bill: you only pay for what you use.
Does the free trial include the website?
Yes. For 14 days your website is open along with everything else: online price list, quote page, website requests. No bank card is asked for when you sign up, and you choose your plan at the end of the trial.
Am I tied in?
No. No commitment, no setup fee. You cancel in one click: the subscription stays active until the end of the period already paid for, then stops. Your data stays yours and stays exportable.
There are several of us in the workshop, how does that work?
From Workshop + Website, multiple users are included: each team member has their own account, with their own role. The Workshop plan is designed for one person.
I have several shops, or a franchise.
That is the Franchise & multi-shop plan, on quote: several shops, each with its own till, invoices and customers, central administration, help with getting set up and terms tailored to your organisation. Our team switches it on after a conversation: ask to talk to an expert.
How do my customers pay me?
As they do today, at the workshop: cash, card, bank transfer or cheque. If you connect your SumUp terminal, every card payment finds its invoice on its own. Your customers’ money goes straight to you, it never passes through us.
Is electronic invoicing included?
Yes, on all three plans, with no option or extra charge. Your invoices come out in Factur-X format, European profile EN 16931, and travel through a platform approved by the French tax authority.
Are text messages included?
No, they are the only thing bought separately: every text message costs something to send. You top up when you need to, from €9 for 100, and they never expire. Emails to customers are included.
Can I sign up if my registration number has not come through yet?
No, and that is deliberate. The number is required when you sign up and checked against the national business register: an unknown number, or a closed establishment, is refused. It would be asked of you straight afterwards anyway, so that your invoices are valid.
Does my data belong to me?
Without ambiguity: yes. Your customers, your repairs, your history, your accounts. You import your customer file and your catalogue from a spreadsheet, and you can export everything whenever you want, including after cancelling.