The workshop and after-sales

The drop-off receipt, signed on a tablet

The customer signs with a finger, the receipt lands in their inbox, and you keep proof of what they left with you, in the condition they left it.

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What Fixara does

  • Customer signature on screen, on a tablet or a phone.
  • Receipt e-mailed to the customer as a PDF.
  • Condition, accessories and planned return printed on it.
  • Your terms of sale and your shop signature on the document.

Included in

Plan Workshop€19 a month

What Fixara does not do

  • An unsigned receipt is never sent as if it were signed: the customer then gets the check-in e-mail only.

What gets printed

Three formats, with a preview before printing:

  • the drop-off receipt, in two copies;
  • the label to stick on the device, readable from a metre away;
  • the thermal ticket for the receipt printer.
Print preview of a repair ticket in Fixara

Frequently asked questions

Is the signature required?

No, but it is the proof of what the customer left with you. Without it, they receive a check-in e-mail, not a signed receipt.

What does the receipt contain?

The customer, the device, its condition on arrival, the accessories left, the planned return date and your terms of sale.

Does the customer get a copy?

Yes: the signed receipt is e-mailed to them as a PDF.

Can it be printed too?

Yes, along with the device label and the thermal ticket: three formats with a preview.

Everything else is in the same software

The workshop, the till, the stock, the customers, the invoices and your website: one single app, in the browser. See all features.

Drop-off receipt signed on a tablet | Fixara