After-sales service

A problem after your repair?

It happens, and it can be sorted. Get back in touch with the repairer who did the work: they have the full history in front of them, and you have nothing to explain again.

  • It’s freeAfter-sales follow-up costs you nothing, whether your warranty is still running or not.
  • Your repairer gets everythingThey find your device, the fault that was fixed and the date, without you having to explain them again.
  • Everything is written and datedYour message, its date and the reply can be viewed here, with the same code.

Find your repair

A tracking code was given to you with your repair. Enter it to open your file.

Where can I find this code? It is on your invoice and on your drop-off receipt, in the green box at the bottom of the document.

Both documents were sent to you by email: if you no longer have the paper copy, look for them in your inbox.

The code looks like K7QM-3TXB.